To ensure satisfaction with your order, we have designed our online ordering process to include both email and phone confirmation with our Customer Service team. We are here to make your purchase go smoothly. From first questions all the way through delivery.

While you may contact us at any time, please expect the following contacts:

• Once your order is submitted, you will receive an Order Acknowledgement email with an Order Number for your records.
  
• As a followup, you will then receive a phone call from a Lighting and Ceiling Fans Customer Service representative who will confirm your order and discuss delivery.

Please also review our Shipping Charges.